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FactorysOnline wants you to be satisfied: FACTORYSONLINE RETURN AND WARRANTY POLICY **We accept returns for refund within 30 days. **If the product is defective we will replace it at no charge. **Opened, working product can be returned but may have a restocking fee including shipping expense. **All returns must have a return authorization "RMA number" approved and assigned. **12 MONTH WARRANTY ON BATTERIES **6 MONTH WARRANTY ON APPLIANCE PARTS **6 MONTH WARRANTY ON LAMPS AND BULBS **12 MONTH WARRANTY ON PRINTER CARTRIDGES

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